Privacy Policy
How we protect your privacy, what data we collect, and your rights over your information. Your data always belongs to you, not us.
This Privacy Policy explains how Piximco LLC (“Piximco”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website at https://piximco.com or engage with our services.
What we collect
We may collect the following types of personal information:
Contact information: Name, email address, phone number, and company details when you reach out to us or book a call
Technical information: IP address, browser type, device information, and pages visited through analytics and hosting services
Project information: Details you provide about your business, project requirements, and preferences during discovery and project work
Payment information: Billing details processed through third-party payment providers
How we use it
We use your personal information to:
- Respond to enquiries and schedule calls
- Provide design, development, and support services
- Send project updates and communications related to active work
- Process payments and maintain financial records
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not sell your personal information to third parties.
Legal basis for processing
For visitors in the UK and EEA, we process personal data under the following legal bases:
Legitimate interests: To respond to enquiries, improve our website, and operate our business
Contract performance: To deliver services you have engaged us for
Legal obligation: To comply with tax, accounting, and other legal requirements
Consent: Where you have explicitly opted in (e.g., for marketing communications)
Cookies and analytics
We use cookies and similar technologies to understand how visitors use our site and to improve performance. This may include:
- Essential cookies for site functionality
- Analytics cookies to track visitor behaviour and site usage
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Third-party services
We use trusted third-party services to operate our business, including:
| Service | What they do for us |
|---|---|
| Cal.com | Call scheduling |
| Cloudflare | Hosting and CDN services |
| Analytics providers | Website usage tracking |
| Payment processors | Invoicing and payment collection |
| Email providers | Project communication and correspondence |
These services may collect and process personal information on our behalf. We work with providers that maintain appropriate data protection standards.
Data retention
We retain personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, accounting, and regulatory obligations (typically 6-7 years for financial records)
- Resolve disputes and enforce agreements
When no longer needed, we securely delete or anonymise personal data.
Your rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request data portability
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at huzaifa@piximco.com.
International transfers
Piximco is based in the United States. If you are located outside the US, your information may be transferred to and processed in the US and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact
If you have questions about this Privacy Policy or how we handle your personal information, contact us at huzaifa@piximco.com. Visit our website at https://piximco.com.
Piximco LLC